This REST API web service has the same functionnalities as the standalone VoxSigma software. This service is available 24/7/365 with failover servers and geographic redundancy. If needed this service can also be installed on our own infrastructure. The service API is identical to the REST API included in the VoxSigma software.

The Scribe3 service is a graphical user interface for the REST API service. It make is easy to upload any audio or video file (or a set of files), to submit these files for processing, and then to analyse and edit the processing result. In addition to the default XML output provided by VoxSigma, the processing result can be converted to the following formats: RTF, SRT, SBV, VTT, DOC, and DOCX.

We provide hotline support (via email and phone) for our products and services to help users and system integrators solve problems in the shortest possible timeframe [support form].

Tailoring models for your application is the best way to ensure you get the best possible results for your needs. We offer a model customization service to reach this goal in case the generic model is not well suited to your data. Depending on the available data, we can adapt the whole model, or only part of the model such as the pronunciation model, the language model, and the acoustic model.
We also offer a service to build models on demand in order to get the best possible results on your data. Each application needs a specific development plan which is taking into account the availability of linguistic ressources and the specific constraints linked to the usage of these ressources. Our work always starts with a careful study of your needs and of the data to be processed. Then we may need to create or collect some specific linguistic ressources. The rest of the process is the model optimization to maximise the model accuracy on your data. It should be noted that we have demonstrated our ability to get the best of the available language ressources using our technology in our participations to many international challenges which we won.